Culture and Values
The AICBS Culture, Values and Difference
Culture
Reliability and commitment are the cornerstones of AICBS company culture. We strive to foster a culture not typically associated with the custodial management industry. Our team of professionals are trained and empowered to make real-time decisions that reflect our mission of total customer satisfaction in every job performed. We define our culture simply by how the AICBS front-line staff performs—with integrity, honesty and a desire to positively affect your success, no matter the cost.
Ownership, teamwork, personal accountability, and loyalty are central to our foundation—a foundation built on customer satisfaction and proven success.
Values
Integrity—honesty and transparency guide every aspect of our work. We build trust with clients and colleagues through ethical practices, ensuring every decision reflects our commitment to delivering reliable results. Our team upholds the highest standards, always striving for excellence and customer satisfaction in every service provided.
Transparency—everything we do and say, from materials to pricing to staffing plans, is clearly written and open for you to confirm. We spell out everything in the bid so that you know exactly what you are paying for and why.
Accountability—our actions reflect our culture, even when unexpected things happen. Any time that a “mistake” may occur, we view this as an opportunity for open communication to enable continuous improvement, both personally and professionally. Many times, how a situation is handled can positively affect future outcomes. At AICBS, we believe in making sure the same mistake doesn’t happen twice.
Adaptability—we select our staff to complement our values and be able to demonstrate their ability to adapt to our company culture. We expect our team to successfully handle any situation competently and professionally.
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