- Product Use Agreement:
You agree to indemnify, defend, and hold harmless AICBS, its franchisees, officers, directors, employees, agents, and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the System, your violation of these Terms, or your violation of any rights of a third party or your violation of any applicable laws, rules, or regulations. We reserve the right, at our own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with us in asserting any available defenses.
- Privacy Notice
This privacy notice discloses the privacy practices for AICBS. and affiliated websites. This privacy notice applies solely to information collected by this AICBS. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
- Refund / Cancelation Policy
AICBS strives to provide our customers with peace-of-mind though our high-quality products. If you are dissatisfied with your AICBS product or services for any reason we will strive to correct the issues. No refunds are offered for service that have already been performed.
In the event that the Client needs to cancel a scheduled cleaning appointment, forty-eight (48) hours notice to AICBS is required. Notice may be given by email, SMS (text) or phone. Should the Client fail to give forty-eight (48) hours notice on more than one (1) occasion, the Client must pay 50% for the cancelled cleaning first offence and 100% of the fee for cancelled cleanings thereafter. Cancelling more than three (3) consecutive cleanings or more than seven (7) total scheduled cleanings, without prior approval of AICBS, will be deemed a material breach and allow AICBS to cancel the contract and/or pricing agreement or to seek legal remedies.
In the event that AICBS needs to cancel a scheduled cleaning appointment 24 hours notice will be given to client. If AICBS fails to give 24-hour notice quiet will be offered one free cleaning.